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SHIPPING & RETURNS

Shipping Information

Studio Gallery shipping & delivery basics (within China)

All Artworks will have a delivery cost according to location, size, and weight of your art piece.

 

MICA Gallery works with a number of specialist art courier services, once you have chosen and secured your artwork MICA Gallery requires a delivery address from you via email to kick start our delivery process.

 

We will work on obtaining you the most cost-effective delivery price and will notify you of this within 72 hours.

 

When the delivery quote is accepted and paid by you, we will move to the next step and organize timely dispatch of your purchase.

 

Free returns within 3 days in which you have received the art in China. Every piece must be opened within 3 days of having received the artwork. In case that there is any damage to the piece, MICA Gallery must be notified within the 3-day period by email and pictures of the damage must be attached. MICA Gallery cannot take responsibility for damage noted after this period.

 

How long until I receive my Artwork (within China)?

 

MICA Gallery understands you would like your artwork as soon as possible. Please allow for a delivery time frame of 1-2 weeks. 

 

If you have a specific requirement regarding the final date of delivery, be sure to let us know and we will work as hard as possible to achieve this for you!

 

Does MICA Gallery deliver to international destinations?

 

Yes! We regularly send artworks overseas, send us your address for a quote. Please allow for a delivery time frame of 1 week to 1 Month, the range depending on the location and other factors. All international taxes are the responsibility of the customer.

 

MICA Gallery shipping & delivery basics (International)

All purchases are non-refundable.  Every piece must be opened within 24 hours of receipt.  In the case that there is any damage to the piece upon receiving it, MICA Gallery must be notified within that 24-hour period by email and pictures of the damage must be attached. MICA Gallery cannot take responsibility for damage noted after this period.

运输和退货

运输信息

MICA Gallery 运输和交付条款(中国境内)

所有艺术品都将根据您的艺术品的位置、尺寸和重量收取运费。 MICA Gallery 与许多专业的艺术快递公司合作,一旦您选择并保护了您的艺术品,MICA Gallery 需要您通过电子邮件或我们的官网平台向客服提供送货地址以启动我们的送货流程。 我们将努力为您争取最具成本效益的交货价格,并会在 72 小时内通知您。 当交货运输报价被您接受并支付后,我们将进入下一步并安排及时发货。

 

您在中国收到艺术品后 3 天内可以免费退货。 每件作品必须在收到艺术品后的 3 天内打开查看。 如果作品有任何损坏,必须在 3 天内通过电子邮件或我们的官网平台通知 MICA Gallery客服,并且必须附上损坏图片。 MICA Gallery 对在此期间之后出现的损坏不承担任何责任。

 

我需要多长时间才能收到我购买的作品(中国境内)?

MICA Gallery 了解您希望尽快收到您的作品。 请允许 1-2 周的交货时间范围。 如果您对最终交货日期有具体要求,请务必告知我们,我们将尽最大努力为您实现!

 

MICA Gallery 是否运送到国际目的地?

是的! 我们定期向海外发送艺术品,请将您的地址发送给我们官网平台客服以获取国际运输报价。 请允许 1 周到 1 个月的交货时间,运输时间取决于您收货所在的地点和其他因素。 所有国际税费均由客户承担。

 

MICA Gallery 运输和交付基础知识(国际)

海外的所有购买均不可退款。 请确保您必须在收到每件商品后的 24 小时内打开,如果收到的作品有任何损坏,必须在 24小时内通过电子邮件通知 MICA Gallery平台客服,并且必须附上损坏的照片。 MICA Gallery 对在此期间之后出现的损坏不承担任何责任。

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